How to access the new audiobook service
The audiobook service has changed, and so you will need to set up a new account in order to download audiobooks.
Accounts set up using the old NetLibrary system will no longer work.
Setting up a new account
- First go to the Online Resources
page of the LibrariesWest web site and log in using your borrower number and PIN. Once you are there, follow the link
to the Clipper audiobook service:
- The EBSCO site will then ask you to enter your 'Patron ID' This is the borrower number on your library card.
Enter this and click the Login button.
- Once you are on the EBSCO site, click on the 'Sign In' link in the blue bar at the top of the page.
- You can then create a new account by following the 'Create a new Account link' on this page.
Accessing the audiobook service once you have an account
Once you have set up a new account on the EBSCO site following the steps above, you don’t have to go via the LibrariesWest
site again. You can go directly to the audiobook service by following this link:
http://search.ebscohost.com/login.aspx?authtype=uid&profile=ehost&defaultdb=nlabk
Simply log in with your new user ID and password to start downloading audiobooks.
Downloading Audiobooks
In order to download audiobooks, you will need to install an update for the Download Manager software. The software should prompt you to
install this update automatically, and you should notice a message like this when you attempt to download an audiobook:
Click on 'Install Now' and follow the on-screen instructions to download and install the update.
Getting help
If you need help downloading and listening to audiobooks, the library service can only offer limited help as a
third party supplier provides the service. Please contact EBSCO directly using the
EBSCO Online Contact Us form or try the
EBSCO Support Pages and select Audiobooks on EBSCOhost from the list of services.
The
EBSCO help pages
also provide information about using the service.